Business News Desk,If you also travel by train and the train gets canceled many times, then the passengers do not need to worry. A new rule has been issued by the Railways, in which you will get a big benefit even if the train is cancelled. An announcement in this regard has been made by the Railway Department. Many types of facilities are provided to the passengers by the railways. Let us tell you about a new rule of the Railways today. According to the announcement made by the Railway Department, if you also book train tickets for travel, then you will have to enter the correct mobile number while booking the ticket. Along with this, after booking a ticket in second class, you must check your PNR status.
New refund system launched
Along with this, if you have booked tickets through an agent, then a new OTP based refund system has been introduced for such tickets. Through this, a transparent and refund system has to be started for reserved e-tickets so that passengers do not face any kind of trouble.
You will get full money if you book tickets through an agent.
Let us tell you that this new system has been started by IRCTC, through which you can easily get refund money. For this OTP will come on your registered mobile number. You need to share the OTP with the agent to receive the refund amount. Through this facility, the agent will know the correct information about the passenger canceled ticket or the ticket left from the waiting list and you will get the money back for the ticket.
Refund process made easy
Let us tell you that the main objective of starting this facility is to make the cancellation refund process easy and simple, so that the passengers can get the canceled ticket amount on time through the agent. OTP-based refund for canceled tickets or fully waitlisted tickets will be processed only if the ticket is booked through IRCTC authorized agents.