Business News Desk, The capabilities of artificial intelligence have improved rapidly in recent years. For this reason, there has been a debate for a long time whether artificial intelligence will cause millions of people to be unemployed… Microsoft’s generative AI ChatGPT (ChatGPT) has intensified this discussion. For some time now, this AI has been continuously making headlines. Although the top Indian IT company TCS (TCS) does not think that there is any major threat to the jobs of the people.
There will be no change in the business model
TCS believes that generative AI like ChatGPT will act as an assistant rather than consuming people’s jobs. Company’s Chief Human Resource Officer Milind Lakkar was talking to news agency PTI about this. He said that such devices would prove to be helpful in increasing productivity, but they would not change the business model of the companies.
will act as collaborators
TCS CHRO said, Generative AI will be like a peer. They will also take time to understand the context of the customers. Due to these there will be no job replacement. Maybe the definition of job itself has to change. The focus will be on the industry and customers in executing a task. Companions such as AI can help humans in performing such tasks.
This puts jobs at risk
In fact, AI platforms like ChatGPT are doing many programming tasks in a jiffy that would take average people hours or days to do. Because of this, the apprehension has increased that this AI may not eat the jobs of lakhs of people. Right now these AI platforms are being blamed for huge layoffs in tech and IT companies.
will depend on the intervention industry
However, Lakkar’s words prove these apprehensions unfounded. They believe that it is important to understand how a particular client works. Therefore, there is scope for continuous improvement in terms of service delivery. He also said that the extent to which artificial intelligence works in comparison to humans will depend on the industry. It is possible that AI penetration in some industry is too much, and in others it is too little.